Shipping Policy

Thank you for shopping with Mirevaux. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing

• All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
• Once your order has been processed and dispatched, you will receive a confirmation email with tracking information.

Shipping Times

We ship to customers worldwide.

• International Shipping: Estimated delivery time is 7–12 business days after dispatch.

Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Any free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear after dispatch.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Delayed or Lost Orders

While we work with trusted shipping partners, occasional delays may occur due to circumstances beyond our control. If your order has not arrived within the estimated delivery timeframe, please contact our support team and we will investigate the issue with the carrier.

Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact us within 7 days of delivery. Include your order number and photos (if applicable), and we will work to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team at:

Email: support@[yourstore].com

We appreciate your patience and thank you for choosing Mirevaux.